Help

For users who are just starting their journey with the Genesis team, we have collected answers to the most popular questions that are asked to our specialists. Please review them. If you still have additional questions, please contact the technical support service – they will definitely help you!

  • What is Genesis?

    Genesis is an investment advertising platform that allows investors to find a reliable company to invest their money in, as well as provide companies with a stable flow of investment funds to increase the volume of generated profits.

  • What do I earn?

    You get profit from transactions opened with our partner companies. After the opening of the transaction, the partner company begins to pay you dividends in the form of a part of the generated profit, according to the terms of the concluded contract.

  • What does Genesis earn?

    Genesis receives a fixed commission fee from each transaction opened with a partner company. Please note! The platform does not withhold commission from investors – all commission deductions are paid by the partner company.

  • Why is it more profitable to work with you than to invest on your own?

    The company Genesis greatly simplifies the process of allocating funds to the investor, and allows him to invest without spending time searching for companies and concluding complex contracts. In addition, the broker's commission is not deducted from the user (as in the case of independent investment), and his profit is legally guaranteed by Genesis.

  • Are you an official company?

    Yes. You can read the documentation in the section "About the company".

  • How much can I earn?

    Your profit depends entirely on the amount of the open transaction and on the selected company. The higher the amount of the open transaction – the more money you will earn. Check out the companies in your personal account to calculate the exact profit from the transaction.

    In addition to earning money with partner companies, you can earn additional income from participating in the Genesis UP program. Go to the "Career" section to learn more about the program.

  • Can I lose money?

    No. Genesis pays you the full amount of the transaction specified in the contract.

  • What guarantees are there that the company will return my money in case of poor performance of the partner company?

    In addition to the diversification of funds, Genesis has a large reserve fund, which is replenished daily. This fund is designed to cover possible losses from poor processing by partner companies.

  • What are the risks?

    There is a risk of reducing the generated profit of the partner company. Despite the fact that the partner companies undergo a complex multi-stage audit before the placement and the probability of this is extremely low, the Genesis project undertakes to reimburse the full amount declared to the investor, according to the agreement on the opening of the transaction.

  • With what amount can I open trades?

    At the moment, the partner company Unity Trade allows you to invest funds in the amount of 100 rubles, due to the specifics of its activities. This amount will not allow you to earn a lot of money, but it will give you an opportunity to understand how the Genesis platform works.

  • What are the limits on deposits and withdrawals?

    The minimum deposit amount is 100 rubles. The maximum amount of replenishment of the balance through the site is 15,000 rubles per operation. If you need to top up your balance for a large amount, the Genesis platform offers a "Direct Deposit" service. This service is available for deposits starting from 50,000 rubles, and allows you to top up your balance with a single operation and without commissions. To make a deposit using this method, please contact the technical support service.

    The maximum amount for opening a transaction is up to 500,000 rubles.
    The minimum withdrawal amount is 100 rubles. The minimum withdrawal amount to a bank card is 5,000 rubles. The maximum withdrawal amount is 50,000 rubles per day.

  • What payment systems can I use to top up my balance?

    You can choose Visa/MasterCard Bank cards, MIR Bank Cards, Yandex Money, QIWI, Perfect Money. Funds are credited to the balance automatically within 5 minutes. If you do not find the desired payment system in this list, please contact the technical support service – they will definitely help you.

  • How fast is the withdrawal process?

    The time limit for processing withdrawal requests is up to 5 days. In case of force majeure, the withdrawal of funds may take up to 7 days. These deadlines are due to the peculiarities of the work of banks and payment systems, and, as a rule, applications are processed faster.

  • How long will I make a profit when opening a trade?

    You will receive a profit every day, until the end of the transaction, after which the amount of the open transaction will be returned to your balance.

  • How many times a day can I withdraw my profit?

    You can make up to 5 withdrawal requests per day.

  • How many deals can I open?

    You can open an unlimited number of trades.

  • Can I work without personal investment?

    Yes. In addition to opening deals, you can develop your career through the Genesis UP program. You can get acquainted with the program in the "Career" section.

  • How do I participate in the Genesis UP program?

    When you register on the site, you automatically become a member of Genesis Up. Check out the "Career" section to learn how to grow through the program and increase your profits.

  • Where can I find my affiliate link?

    In the "Partner Program" section in your personal account.

  • I didn't find the answer to my question.

    Please contact the technical support service for advice, they will definitely help you!

We also recommend that you read the "How to get started" page.
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Limitations
  • Registration of multiple accounts.

    Creating multiple accounts is strictly prohibited by the company's rules. Violation of this rule will result in the account being blocked and the contract being terminated.

  • Register relatives from your computer.

    Registration by a single ip address is strictly prohibited by the company's rules. Violation of this rule will lead to the blocking of the account by the security service and the termination of the contract.

  • The use of the "SPAM" method and Booklets.

    The use of these methods to promote your affiliate link is strictly prohibited by the company's rules. Violation of this rule will lead to the blocking of the account by the security service and the termination of the contract.

  • Placement of information about the company on third-party resources, without the consent of the company administration.

    Posting information about the company on third-party resources is possible only by prior agreement with the company administration. Violation of this rule will lead to the blocking of the account by the security service and the termination of the contract.

  • Use of vulnerabilities in the site's software for personal purposes.

    The use of possible technical vulnerabilities of the site for personal gain is strictly prohibited by the company's rules. If such vulnerabilities are found, the user undertakes to immediately inform the technical support service about them.

  • Dear users of the company Genesis!

    These rules are designed to limit the possibility of abuse of the features of the Genesis UP program, as well as to prevent possible actions on the part of intruders. The management of the Genesis company always listens to its customers, and will be happy to meet you, in case of misunderstandings.

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